10.06.09
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Linux Foundation End User Summit: Right Mission? by Christopher Tozzi

The Linux Foundation recently announced the second annual Linux Foundation End User Summit, to be held this November.  At face value, it might sound like a conference dedicated to assessing and addressing the needs of the type of people who use Ubuntu and other distributions for day-to-day computing.  Unfortunately, it’s not quite that.

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05.25.09
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Why Open Bug Tracking Fails by Christopher Tozzi

softwarebugUnlike proprietary platforms, Ubuntu allows end users to interact directly with developers through Launchpad’s bug-reporting system. In some cases, this approach allows bugs to be discovered and resolved quickly. In most situations, however, open bug tracking is a fiasco that Ubuntu would be better off without. Here’s why.

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